According to the OECD, Governance defines how a company is managed, focusing on its relationships with shareholders and other key stakeholders. Effective governance fosters an environment of trust, transparency, and accountability, supporting long-term relationships throughout the value chain and driving sustainable economic growth.
We are committed to full compliance with national and international regulations, ensuring the protection of stakeholder interests. By developing clear guidelines, implementing robust internal policies and procedures, and adopting best-in-class practices, we uphold the principles set forth in our Business Code of Conduct.
At the heart of our operations, alongside profitability, we prioritize product quality, customer care, and service excellence, while also focusing on environmental and social sustainability. We are dedicated to aligning our activities with the needs and interests of our customers and all relevant stakeholders in the communities where we operate.
Our Integrated Quality System is fully certified and compliant with the ISO 9001:2015 standard for Quality Management Systems, ensuring consistent, high-quality performance across all aspects of our business.
We promote transparency, loyalty, respect, and collaboration in our commercial relationships with suppliers, requiring high quality and performance standards at every stage of the relationship and supporting the development of efficiency, reliability, responsibility and sustainability along our value chain.
We pay particular attention to sustainability aspects (environmental, social, and governance), which are a focus in the selection process and periodic rating of our suppliers, also supporting the improvement of a sustainability culture among them.
In today’s volatile, complex, and challenging business environment, every company faces both threats and opportunities. To navigate these challenges, we adopt a structured Enterprise Risk Management (ERM) approach, thoroughly assessing the potential impacts, risks, and opportunities stemming from our operations, as well as external dynamics and regulations.
We implement robust security and cybersecurity systems, including access management and perimeter security, to protect both the company’s and its stakeholders’ critical information and assets. Our rigorous supervisory mechanisms ensure the secure handling of confidential and highly confidential information, with classification based on its criticality.
All of these measures are integrated into our Business Continuity Framework, ensuring resilience in our operations. Additionally, our most sensitive business functions comply with the ISO/IEC 27001:2022 standard for Information Security Management Systems, reinforcing our commitment to data protection and information security.
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