Tecniplast UK… a world of support through global expertise

For over 25 years Tecniplast UK has been building its reputation for creating the best designed, best built, highest quality animal housing. At Tecniplast, our primary objective is simple: to keep your animals safely cared for, reliably and economically.

Worldwide Tecniplast has more than 70 years of experience in the design, manufacture and distribution of specialised housing products and related equipment for the laboratory animal industry. Tecniplast’s product portfolio includes DVCs, IVCs, Aquatics, Washing Equipment, Automation, Laminar Flow Products and more. To find out more click here!

Purchasing Tecniplast equipment is just the start of your journey, here in the UK you will find a wealth of support and expertise. Our customer service philosophy has been built upon three fundamental beliefs:

• To establish, maintain and grow a strong relationship with our customers
• To provide innovation and effective service solutions
• To think like our customers in order to proactively deliver the right solution at the right time.

Project Management
From concept to completion the Project Team are a dedicated group of individuals specifically qualified to project manage, install and provide continuous ongoing support to you, ensuring your project is brought in on-time and on-budget.

Technical Services Team
Owning and using Tecniplast products entitles you to the highest levels of safety, reliability and performance. The Technical Service Department offers a wide range of services including:

• Service packages to suit your budget and needs.
• Field engineers strategically placed over the UK and employed directly by us! For quick and efficient assistance
• 24/7 help always on hand
• Help desk (over the phone assistance helping to keep your equipment up and running)
• Consumables and spare parts for peace of mind

Valued added services

• UK Training Options: from Product Familiarisation to IAT CPD accredited courses
• Account Management: for a consultative and transparent approach
• Product Manager: here to provide solutions for your lab animal facility
• Security: you’re in safe hands, whether it’s data or you’re visiting our secure by design office in the UK.

To find out more, please call us on 0345 050 4556.